Change your name with Capital One

How Capital One says to do it

• In person: For bank accounts, its page says you can update your name in person, and that the experience differs between a branch and a Café.
• By phone: For bank accounts you can call and ask it to email a secure link to upload your documents. For credit cards, its page says changing a legal name typically requires speaking with an agent.
• By mail: For bank accounts it also lists fax and mail options for sending the documents.

Documents it mentions

• For bank accounts: a supporting document showing the new name, such as a current driver's license, a marriage certificate or divorce decree, a new Social Security card or another legal name change document
• For bank accounts: an IRS W-9 form with a hand-written signature
• It asks you to update your name with the Social Security Administration first (bank accounts)

Fees or timing it states: For bank accounts it says to allow up to 10 business days to process the request.

“Please allow us up to 10 business days to process your request.”

“typically requires speaking with an agent.”